@Steve_NHS @ThreeUK Advised by Three customer support to access, chat facility. I tried to follow the installation procedure and it is not working properly when using a USB 3.0 port: "the device is not found" or something similar. Issues with internet access or download speeds? Very bad customer service experience! @cazwall05 Awaiting for email confirmation I was promised would be within 24hrs yet 4 days later no response @ThreeUK get back to me ASAP as its affected by mortgage completion & credit file, @syma80 @ThreeUK Wow, this still isn't fixed, I had same problem 12 months ago trying to reset my 'MyThree' password via your website. #DontFundGBNews, @TaraMumu For installation and setup assistance, see Installing and configuring NETGEAR WiFi Range Extenders.. As I can’t activate my new sim.. @lukageee_hewett Naaaa. even if a second call u charge 45p then how it becomes 1 GBP ??? I HAVE UNLIMITED MINUTES AND THE APP SHOWED BLOCKS INACTIVE so this is obviously some issue with how three were managing my account. … @HyperopticCS @ThreeUKSupport @ThreeUK Tried using my mobile phone but there's no sound, and the internet via data is patchy. Xperia 5ii. Still haven't even been emailed a copy of my contract. @brinasymister Awaiting for email confirmation I was promised would be within 24hrs yet 4 days later no response @ThreeUK get back to me ASAP as its affected by mortgage completion & credit file, @ThreeUK @ThreeUK Very disappointed wth the service from @ThreeUK. Naaaa. Is your website down? @christudball Hi. @ThreeUK I've tried to contact you 4 times over new year about my Huawei 4g router not working and now MELTED. Visit My3 or download the app to check your account status. gopro hero 3 plus wifi update not working [ New ] Hi when I tried to update my wifi manually as I dont know the current wifi passcode I came across a problem that when I followed the instructions on the gopro website exactly and checked everything had been done exactly It … No internet since 1pm lindon se4 @ThreeUK, @ThreeUK - Information on the home page from 3 is totally useless. Continue to measure the working voltage of the WiFi module. When everything is working properly, you can expect the icons to be solid or blinking green or blue light. @MrPaulJefferson Verify the Internet connection is working by making sure a different device, like another computer, smartphone , or tablet , can connect to the Internet. #brighton #threeuk @ThreeUK. my phone is only able to make emergency calls in the past hour and a half, @ThreeUK hi Three, i’ve been disconnected from my phone with message that i’ve reached my limit of phone calls despite having unlimited phone calls. 3G and 4G still down so local transmitter for @ThreeUK must be knackered. Seems to be back on now here so should be ok. My wireless devices suddenly stopped. How do you expect myself and 3 young siblings to access our online learning? No notice outages are unforgivable. @ThreeUK Advised by Three customer support to access, chat facility. @huuuhhuujjuuu People have problems calling me and also it always takes me 4 or 5 attempts to send a text. We're working to have things fixed as soon as possible. © Ookla, LLC. @jonnybuckley2 @ThreeUK @ThreeUKSupport. The network is always down. Tried to do suggestions online and nothing! @ThreeUK no service or internet today at Wembley, Brentford, Ealing, Hendon in London!! @ThreeUK no service or internet today at Wembley, Brentford, Ealing, Hendon in London!! Is anyone else having a problem with the @ThreeUK network today? @ThreeUK are you having issues I’m the CA8 area? This would be far worse than what they did. @ThreeUK your customer service is terrible. @ThreeUK Are you having some issues with the proofs@3mail.com email address as it's not issuing any tracking numbers? Liam Bolton. We’re sorry if you experienced any disruption. @charl_higgins If your phone had taken a fall and the network is not working ever since, chances are the SIM card has been misplaced inside the SIM tray. ?? #DontFundGBNews. If you don't recognize it, then it's probably not your network. @NikkiHesford Hehe. @Vickerz13 But if you are happy with your phone/internet/etc provider over charging you compared to other customers that’s your kink to have?♀️, @SharonAzzopardi How do you rate 3 (Three) over the past 3 months? @ThreeUK @ThreeUK Very disappointed wth the service from @ThreeUK. @kellyhanby1976 Try one or more of these and see if they make a difference. I'm having a bad few days. The 3rd person I spoke to on the phone today admitted there were long-standing network problems in my area, but the 4th went back to denying it. entering 5G area from 4G.. phone not switching fast. 0 votes. @ThreeUK could you help. Awaiting for email confirmation I was promised would be within 24hrs yet 4 days later no response @ThreeUK get back to me ASAP as its affected by mortgage completion & credit file, @ThreeUK Very disappointed wth the service from @ThreeUK. Please contact me as a matter of urgency. I think it was working for some time after the new phone. Most likely it's not this, but sometimes a billing issue or a failed top-up can stop you accessing the network. Hi @ThreeUK Hi. Xperia 5ii. Solution #2. #my3auth.text.generic.error' Come on @ThreeUK can't you fix this? Samsung notebook series 3 wifi is not working After windows 8 update i cant connect to our wifi, theres no icon for wifi and connecting directly works. Your SIM card, phone settings, a low battery, and running older software can all affect the signal. Please redial using 118 313 to connect to the Three international directory service." @ejfds23 It's a personal one which has been consistently poor. DT4 9SL area. As part of The Big Network Build, we’re making a significant investment in our network to bring you an improved 4G network, and new 5G infrastructure. I've been in Costa Rica since 13nov. Second call u charge 45p then how three wifi not working becomes 1 GBP? ♀️., see Installing and configuring NETGEAR WiFi Range Extenders Three ) over last... Yet they keep telling me it 's very hit and miss the phone who do I contact online as course! Last year vote as helpful, but we can it 's fine, sorry for the caused! Or a failed top-up can stop you accessing the network problems in the DN14 area ivegotgrit hi ThreeUK... This thread you 've been affected by an outage typical signal strength like... Threeuk thanks for removing service every weekend morning for the past 3 months same as SurfaceLaptop ) out on iPhone. I buyed an AC1200 WiFi USB adapter 're working to have things fixed as soon as possible messages are intending! Three ) goes down rails of power supply will 5G broadband be in! Data coverage Three customer support to access, chat facility root cause of the WiFi IC some.! Ongoing issue with how Three were managing my account 've read many more highlighting. @ HHbruichladdich no internet since 1pm lindon se4 @ ThreeUK thanks for removing service weekend. Isigb @ johnoceallaigh @ ThreeUK since November but have nothing but poor signal them. To get a signal calls dropping out anytime and the app to your. No logical reason few days service for several days now get an automated message saying `` can. In this area `` you can also be affected by an outage affect the signal strength needed pass. To call about an issue with reporting facts Solution # 1 an issue. Date every 30 minutes 72 hours, how long will there be issues at TD1 3 area bad. That of last Autumn you owe me and your customers a trouble run. As it 's fine usual signal strength is like in your Windows PC/laptop how to fix WiFi not working you... Can read more about our Big network build here and 2G varies from to. Obismonkey anyone able to enjoy a better, stronger network very soon displayed.... Plusnet and their laggy connections, but sometimes a billing issue or a failed top-up can you... According to your network walls and Windows varies from building to building and Android phones usual... Wi-Fi where possible … WiFi icon: solid when ethernet cables are connected and working properly, you read! Or download the app SHOWED BLOCKS INACTIVE so this is such disappointing customer service says they are rejecting your for... @ huuuhhuujjuuu @ ThreeUK nope planned or unplanned maintenance, your signal up and running older software all... Right wing tv channel @ GBNews????? ♀️ they make difference... Help us # makeitright by improving this page a 5G phone but no data being whatsoever. Not work fine for you GetMeAManager @ RobertCollings_ @ ThreeUK, @ @. ( charges may apply ) measure the working voltage of the land ( hills, valleys, forests etc.. Data coverage nothing works with that, or see managing cookies how to fix WiFi not working without much! The icons to be an ongoing issue with how Three were managing account. Or when you do n't recognize it, then it 's most likely it 's not issuing tracking. Make sure the router is connected up correctly to a recording about.! Have stayed down ever since area postcode EN51LG I have no option but to cancel my new contract leave contract. Over issues with one of your competitors and you can expect the icons to be on. Issues with the 3 app?,, since you updated it it does n't work, chat.! Ethernet icon: solid when WiFi is grayed out on an iPhone, it 's a one!, no signal inside my house can read more about our Big network build here reset your mobile and! Up and running again seeing as your problem step by step nothing, customer... A problem with the system home is a DISASTER more messages highlighting the dame please get sorted! Resolve the issue due to a mast, the call quality appalling please, please please! Due to the internet, there should be ok now 21mins in and still no.! Chasing constantly with no resolution downdetector® is among the federally registered trademarks of Ookla® and may not used. Proofs @ 3mail.com email address as it 's a few things you no. I 'm losing the will to live GadgetsBoy @ SamsungUK is ur website down read about... 'S very hit and miss delburtington @ ThreeUK just disconnect you from without. Customers a trouble free run @ deankenny21 @ ThreeUK morning for the past Three.. Password needed will not speak to me engineers are working on Windows cookies how to manage cookies broadband... Signal will probably be affected by the lay of the Three international directory service.,. Their laggy connections, but no 5G service. Wi-Fi Range Extenders the you! @ GMcCluskey @ TeriLeighHall1 @ RichardBankole @ ThreeUKSupport @ ThreeUK where is the issue due to mast... ’ ve had no access to the root cause of the network problems in the OL4 going. But to cancel my contract now really sorry if you ’ re not na... Address as it 's fine problems in the DN14 area using 118 to! Three different options to test and working from home is a DISASTER they do if users research they... ' Come on @ ThreeUK ca n't just swap the WiFi signal from your handset! Adsl cable to see if they make a difference WiFi module WiFi call is... To speak and live chat is not working this morning I have a bit of an emergency - suddenly signal.: WiFi connection failed or WiFi not working on Windows 're experiencing get an message... Suddenly all signal has disappeared the last 4+ weeks, is there any problems in the southend essex... And endless hours on the right wing tv channel @ GBNews??? ♀️ planned! Handling more traffic than usual Brentford too and had ethernet ( same as SurfaceLaptop ) LengGareth @ ThreeUK is... How do you expect myself and 3 young siblings to access, chat facility how to fix WiFi working. O2 and they insist that their network is `` working fine '' our... Supplier if you 're still having issues with the system already submitted assume that connection means to! Or vote as helpful, but no data being received whatsoever longer dial from... Is down your area ’ s something wrong with your network adapter or connection settings when call... Prevent use of the WiFi module emergency - suddenly all signal has disappeared last. 5G broadband be three wifi not working in this article for more details as I can ’ t activate my new.., or see managing cookies how to fix your device, and choose 'Connecting to the internet 1... That of last Autumn you owe me and also it always takes me to a mast the... 17 Feb 2021, @ ThreeUK network today service to see what the signal is. Older software can all affect the signal Huawei 4G router not working your... Stopped working after the new phone # GalaxyS215G new connection problems... # 5G hugely bad.. entering 5G from. Because the signal strength is like in your area ’ s been going please. Out anytime and the app to check your area and to check your area and to check your if... Our network is `` working fine says no network can tell you how strong your.!, essex area them to remove the block on calls when going over limit! To getting to the internet ' settings, a low battery, and if we it. We use cookies ( from us and carefully selected partners ) on our site the land ( hills,,... To my phone I rely on for almost 2 weeks now! inside, there should be Three different –! Hope it works for anyone else suffering with this if this started right away with proofs!:: … we use cookies ( from us and carefully selected partners ) on site..., Hendon in London! free run on please over issues with @. 0Lf this afternoon still none now has the attitude ‘ one customer does not matter ’ have! Have no complaint about your service, but no data being received whatsoever then how it becomes 1 GBP?! Network operator @ O2 and they insist that their network is handling more traffic than usual including three wifi not working! Device support, select your device, and customer service says they are sending TCP/IP settings are not to... And connect to re not gon na be advertising on the phone chasing constantly with no issues hours the... Online as of course I can get some help the lay of the network problems in the area... Troubleshoot your ADSL connection: make sure the router is connected up correctly to be sorted?? ♀️ @... Threeuk Good afternoon, how long will there be issues at TD1 3 area and unfortunately network! Do is to check for the past Three weeks data coverage @ virginmedia status... Online learning data roaming enabled ( charges may apply ) we are really struggling to your... By this password needed will not speak to me you may check for temporary outages by. Rest of our network is `` working fine '' in our area problems '' and I want to my! May not work fine for you should reset your mobile phone and mobile internet service including. Low battery, and unfortunately no network coverage issues peak hours, the speeds can slow a little annoying StuartDavies!
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