Contact us for complete details. Configure Ecobee. After turning the HVAC system back on, head over to the Ecobee – we must do this on the device itself. If there's a wire in the O/B connector, make sure it says Heat Pump. It’s a user-driven discussion forum focused on all things home automation, with a lot of ecobee owners taking part. By Margaret Byrd | November 25, 2020. If you remember from Step 5, your furnace won't turn on if it does not sense an ignition inside of your heat exchanger (what is a furnace heat exchanger?). I am not sure if this just happened when I installed the ecobee or if this was a problem all along. I emailed the ONGreen program to let them know of the poor install. How to Set Up Your ecobee Smart Thermostat. Of course, you have to tell the Ecobee that you want it to control the humidifier as well. I tried “auto”, but it stayed off. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. Once you've set to tstat control of W2, Run the furnace, it should just stay on stage 1 forever (or until the heat call is satisfied. (ACCA) do not recommend turning off the compressor at all. The Ecobee Support took me through the process of changing the wires in the thermostat and once I replaced the furnace fuse, everything is working fine again. Which is extremely easy to do with an Ecobee thermostat. So comparing the "run time" for my unit to the "run time" on boilers set only to 180°F will show that we are "less efficient", though that is not necessarily the case. The R wire needs to go into Stage 2 heat and cool automatically. 1 User Guide ecobee3 ©2014 ecobee 250 University Ave | Suite 400 Toronto | Ontario | M5H 3E5 Canada Toll free 1.877.932.6233 www.ecobee.com Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. So we could tell right away after checking our connections that everything was set up right. 0. If the heating system does not start continue to STEP 2 below. Note: If Alt heat (not AUX heat) appears, your Nest Thermostat E is configured to work with a dual fuel system. Your "ecobee wiring" photo shows these jumpered. Reconfigure equipment Select Yes We used 2 wires Problem: Fan will not come on in the “ON” position or your fan will not come on when you turn the thermostat down in the air conditioning mode.. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. I was able to turn the thermostat off at 3 no problem, but I not sure what to select to get it back on with the same settings and schedule before it turned off. Why won’t my ecobee 4 turn on? Ecobee and Alexa heat things up with new Amazon Echo partnership. Make sure the pipe that empties into the dream is not clogged. On your Ecobee, press “Let’s get started” 1. 1 Temperature Correction. My downstairs unit does have the aux heat, but we’ve never needed it which is why I opted not to get it when I replaced my upstairs unit which rarely even runs in heat mode at all, let alone needing supplemental heat. The furnace catches condensation in either a pan or simple pipe that empties into a drain. Though not an official ecobee company resource, you’ll also find that a number of prominent ecobee staffers hang out there, and they are always happy to hear user feedback and suggestions for tweaks, fixes, and new features. If you are not experiencing one of the 3 situations listed above but your heat pump is running on AUX heat, your heat pump likely needs a professional repair. It does not constitute professional advice. Why is my Ecobee showing question marks? 0 Comment. Heating or cooling room thermostat diagnosis: how to troubleshoot a heating or cooling room thermostat that is not working at all or is not working properly. I have an ecobee 3 thermostat that I want to turn off when srp has higher rates (between 3 and 6 pm). Turning Up The Heat. ... Ecobee3 not turning on heat, but fan is on. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. The fact that the ecobee itself shows “Heat” and “Auto” when no w1 connected seems to support that. Everything should go back to normal. Ecobee3 lite connected to Lennox Pulse G14Q Heat/Air Condition. Turning the system to the Off mode will deactivate your programming and your schedule will not run until you turn the system back on to Heat mode. All information is subject to change at any time without notice. You would set the Ecobee up as a one wire setup and let the relay do the work to manage the on and off of the two wires. :house_with_garden: Open source home automation that puts local control and privacy first - home-assistant/core If you have a pump and not a drain, check to see that the pump is not stuck in an up position, if it is, clean and drain the pan and retry your furnace. Apart from ecobee3, the power R/Rc/Rh wire needs to be connected to the RC terminal to power on the thermostat. How do I register my thermostat? Turn it off, wait a few minutes, and then turn it back on again. When complete, select the arrow symbol in the upper left corner to return to the Amazon's answer to at-home voice control just got another new partner, the Ecobee3 Wi-Fi Smart Thermostat. I wanted to do some troubleshooting for myself, because as I mentioned in my 11/30 Update #4, I found it extremely strange that Ben from PPM’s voltage meter showed 24V going in to the ecobee interface unit and turning on the green LED status light, but that 12V was not coming out of the interface unit to feed power to the thermostat. The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. Heat comes on at about 6AM and then turns off at about 7AM but it did not reach the setpoint and then it does not turn the heat on again until 8AM. Rick Broida/CNET Out of the box, the Ecobee doesn't work that way. Replacing a dirty filter, can lower your energy consumption costs by 5– to 15% and prevent costly repairs. Installing Your Ecobee With A Boiler And Ac Dual Transformer System Support. IF THE WORDS "smart" and "thermostat" strike you as mutually exclusive, Stuart Lombard has some good news for you. ohfive wrote: ↑ I have a weird problem - recently installed the ecobee3 lite and noticed that the humidifier turns on with the water running even when the heat is NOT on. The most obvious causes of your thermostat not turning on are power-related issues. ecobee recommends 35˚F.” Select Cancel to acknowledge this warning. – Huesmann Oct 5 at 16:11. Finally, you can simply say, “Alexa, tell ecobee I’m cold”, and ecobee will automatically raise the temperature in your home. Kung Fu Maintenance Shows Thermostat Clicks But Heater Not Turning On Fan Works AC Runs But Heat No Start Repair Video. If you’re not sure what kind of system you have, you can quickly pop off your current thermostat and take a look at the wiring. You will receive a warning message that states: “Compressor Min Outdoor Temperature for air-to-air Heat Pump should not be disabled. I would then reconfigure your Ecobee to use temporarily use the y1 (you will have to move it to a different terminal at the stat and furnace) wire for second stage heat (w2). How to correct temperature readings on your ecobee Smart Thermostat if the readings are not where they should be. Tip: If you call Ecobee support, do not wait for next available agent. The Ecobee (as with most other smart thermostats) will work with any low-voltage system, as well as high-voltage systems (which are also known as “line voltage” systems). The Aprilaire relay shouldn't be needed as Ecobee has confirmed there is an option to force furnace fan with call for humidity in the settings without the heat having to be on. You'll Need: ... up and functioning properly. Ecobee3 lite wiring diagrams ecobee support installing your smart home devices and thermostats. You will be waiting a long time. Also, I'm pretty sure the Ecobee instructions tell you not to jumper the Rh and Rc. There isn’t an “on” option. If this sensor gets dirty, however, then it will not function properly and needs to be cleaned. Page 34 *Reversing valve for heat pumps only NOTE: NOTE: Do not jumper Rc or Rh, ecobee does this Do not jumper Rc or Rh, ecobee does this automatically. Watch out: for warm air heat blower units behave differently than hot water or steam heat systems: to avoid damage to the heat exchanger the air handler or blower unit will normally keep running for a minute or even a few minutes after the thermostat has stopped calling for heat. Megan Wollerton. ; Running into snags. Clogged Filters. Ecobee3 Lite Wiring Diagram Heat Pump. Your power wire isn’t well-connected power wire. You won’t find an option to use Emergency Heat, but your thermostat will automatically use alternate heat when needed. If you do not have a wire labeled "C", then you need to install the PEK (Power Extender Kit) at the controller circuit board in your furnace. 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