Though I will admit their customer service is shit. All ISPs have their problems. … Press question mark to learn the rest of the keyboard shortcuts. Overall a good experience, I just wish their 100mbps plan was the same price or cheaper than Rogers' 100mbps plan. You will always find a few complaints but some people try to make a living by complaining. sounds promising except the fact you need to budget 4Mpbs per Set-top box (according to the site). Monthly Cost: Min. Leave a review. That's a must in our household. There goes ALL your bandwidth. QC; EN. So far, it seems like it was designed by a Kafka novel drawn by M.C. I've spent several hours of my life waiting on hold just to speak with Teksavvy support. My biggest issue was when my cable modem randomly stopped being able to connect to their network and they had to send out a Rogers repair guy and it took a week. Better prices, great service, and no bounds. RANKING #0. Virginia … Page, Forum on DSLReports. However, in order for the CCTS to proceed with your complaint, you must provide us with certain key information in order to help facilitate the assessment of your complaint. FR +1 (866)-281-3538. FR +1 (866)-281-3538. I have Acanac in Toronto. Create New Account. Find the Acanac home internet plan that gives you the most within your budget by comparing the price per Mbps across all packages. Acanac is one of the leading high speed internet providers in the city of Waterloo. ThinkTel Divison; Distributel Wholesale; Navigata; ON. Took 15 days to get a reply back from billing. 2,917 people follow this. Videos. Acanac is one of Ontario's best high speed internet service providers. Discussion on Reddit. Community. Find the Acanac home internet plan that gives you the most within your budget by comparing the price per Mbps across all packages. Log In. However, if for some reason you require their technical support (buddha forbid) their incompetence is actually impressive. The last time I did speak to them though, it was so they could tell me that my modem that stopped working overnight (randomly fried and wouldn't turn on) could only be replaced if I paid for a replacement because they determined (some how) that it was my fault that it stopped working. At Acanac, we believe that one plan doesn’t suit all. Switched to start.ca and it has been smooth sailing ever since. tl;dr - Acanac is the anal fissure of ISPs. Specifically, the CCTS requires you to provide the following information: Your acknowledgement that you consent to be bound by the CCTS' Procedural Code and the CCTS' Privacy Policy. Average rating of 1.35 from 182 reviews 182 reviews TrustIndex: 2/10 Is this your business? ORDER TODAY AT www.acanac.ca or CALL TOLL-FREE: 1-866-281-3538. … Start to see what it all means when we say, "It's good to be here." 2. I've been with Acanac for the past 3 years for ADSL. So in your case 60 megabits is around 7.5 megabytes/sec which is still faster than what you are actually getting but it also depends on what you're downloading, where you are downloading from and PC performance. My internet went down way more during those years than it ever has with Teksavvy. I also don't like that they'll renew your subscription and bill your credit card with zero notification. Locations › Canada › Toronto, Canada › Internet Service Provider (ISP) › Acanac Inc (866) 281-3538; www.acanac.com; Internet Service Provider (ISP) Recommended in multiple social networks; Recommendations & Reviews. Turns out it doesn't matter - Acanac has been billing my credit card monthly - without pre-authorization! The service has been pretty consistent during that time with only 2 times where i had to contact them by phone for support. Customer reviews Home; Internet; Home Phone; Blog; Contact Us. if you asked me 6+ years ago, i wouldn't recommend at all but it looks like they fixed their shit since then so i'd recommend. With that said the rumors are correct.. We don't just use Distributels Cable network. You can always go back to rogers and get an anal fissure from being reamed by their expensive prices. Reviews on CanadianISP. That's a healthy, patient, reasonable perspective. I need in Search. I've even been able to stay online when my downstairs neighbours (who have Rogers) lost connectivity. RANKING #0. What marketing strategies does Canadianisp use? http://www.beanfield.com/high-speed-internet.html, Canada's Commissioner for Complaints for Telecommunications Service. Anyone ever use Acanac as their internet provider in Waterloo? I think you might be confusing megabit and megabyte. You know, if there were any. 10 check-ins. Review from Canadianisp.ca have been with them since 2012,stellar service practically no disconnection problems until 2 months ago,connection keeps dropping even with brand new modem. 100Mbps @ $45/m (If your downtown near the lake) http://www.beanfield.com/high-speed-internet.html. (20+ emails, at least). Upload: … Contact Acanac on Messenger. Max. I'm buying the 35mb/s plan and I'm getting 34.5mb/s as of this post. When given the choice, I no longer do business with companies that choose to do that to their customers. OUT OF 10. Forgot account? It's not their fault, but at the same time I'd understand people looking for alternatives. Their speeds are mostly reliable (if offered 35 mbps it's usually around a constant 33). Max. Network Status; Contact Us; Service Areas; Support; Leave a Review; Business Services. From billing flip phone ) that I 've even been able to stay online when my neighbours... 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